Welcome to Venkateshwara Pooja Vessels.
By accessing our website, browsing products, or placing an order with us, you agree to comply with the following Terms & Conditions. These terms are designed to ensure a transparent, fair, and trustworthy experience for all our customers.
By using our website or services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, kindly refrain from using our website or making purchases.
Venkateshwara Pooja Vessels reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Any changes will be effective immediately once published on the website. Continued use of the site indicates acceptance of the updated terms.
We strive to provide accurate descriptions, images, and details of all our pooja items and devotional products. However, slight variations in design, finish, size, or color may occur due to the handcrafted and traditional nature of brass and metal products.
All products are subject to availability and may be discontinued or updated without notice.
Orders will be processed only after successful payment confirmation.
Once an order is placed, you will receive an order confirmation via email or message. This confirmation indicates receipt of your order request, not a guarantee of immediate dispatch.
We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
Venkateshwara Pooja Vessels is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.
Returns or exchanges are accepted only in cases of:
Customers must notify us within 3–5 days of delivery along with clear proof (photos/videos).
Customized pooja kits, engraved items, or special orders are not eligible for return unless damaged or defective.
Approved refunds will be processed to the original payment method. Refund timelines may vary depending on the payment provider and typically take 5–7 working days.
By using our website, you agree:
All website content, including product images, text, logos, designs, and branding, is the exclusive property of Venkateshwara Pooja Vessels. Unauthorized use, reproduction, or distribution is strictly prohibited.
Venkateshwara Pooja Vessels shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website, to the fullest extent permitted by law.
We respect your privacy and are committed to protecting your personal information. Customer data is used only for order processing, delivery, and service improvement. Please refer to our Privacy Policy for detailed information.
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts within India.
For any inquiries, product details, bulk orders, or support, feel free to reach out to us using the contact details below:
📞 Phone: +91 94432 15282
📧 Email: sripoojafurnitures@gmail.com
📍 Address: Perambur, Chennai, Tamil Nadu, India
Thank you for choosing Venkateshwara Pooja Vessels.
We are honored to be part of your spiritual journey by providing authentic, traditional, and high-quality pooja essentials that bring peace, purity, and positivity to your sacred space.