Privacy Policy

At Venkateshwara Pooja Vessels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or purchase our products.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

1. Information We Collect

We may collect information from you when you browse our website, place an order, make an enquiry, or communicate with us. This includes:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment-related information (processed securely via third-party gateways)

Non-Personal Information

Browser type and device information
IP address
Pages visited and time spent on the website
Anonymous data collected through cookies or analytics tools

2. How We Use Your Information

The information we collect is used for the following purposes:

Order Processing: To confirm, process, and deliver your orders
Customer Support: To respond to enquiries, requests, or complaints
Communication: To send order updates, confirmations, and service-related notifications
Website Improvement: To analyze user behavior and improve website performance and user experience
Marketing (Optional): To send promotional messages or offers, only if you have opted in. You may opt out at any time.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and user experience. Cookies help us understand visitor preferences and improve our services.

You may choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.

4. Data Security

We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure. Secure payment gateways and encryption technologies are used where applicable.

While we take all reasonable steps to protect your data, no online transmission or storage method is completely secure. Therefore, we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, information may be shared in the following cases:

Service Providers: Trusted partners who assist with payment processing, delivery, website hosting, or customer communication
Legal Obligations: When disclosure is required by law, court order, or government authority
Business Transfers: In the event of a merger, acquisition, or business restructuring, customer information may be transferred as part of business assets

6. Third-Party Links

Our website may contain links to third-party websites for reference or convenience. Venkateshwara Pooja Vessels is not responsible for the privacy practices or content of such external websites. We recommend reviewing their privacy policies separately.

7. Your Rights and Choices

You have the right to:

Access or Update Your Information: Request access to or correction of your personal details
Opt-Out of Marketing: Unsubscribe from promotional communications at any time
Request Data Deletion: Request deletion of your personal data, subject to legal and operational requirements

To exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Venkateshwara Pooja Vessels does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be deleted promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

📧 Email: sripoojafurnitures@gmail.com
📞 Phone: +91 94432 15282
📍 Address: Perambur, Chennai, Tamil Nadu, India

Thank you for trusting Venkateshwara Pooja Vessels.
We are committed to protecting your privacy and ensuring a safe, respectful, and transparent experience while serving your spiritual and devotional needs.